If you, your team or organisation are not getting the results you are looking for, perhaps a crucial conversation is keeping you stuck. Whether it's a strained relationship, problem with quality, a challenging supplier or declining customer satisfaction, we can provide you with the skills to identify the core issues, be clear on intent, find mutual purpose and engage others in dialogue when the stakes are high.
Outcomes
Open and constructive dialogue about the issues that matter most, improved communication capacity, increased accountability and the ability to move towards any result you wish to achieve.
Format
Typically a two-day event, however we offer spaced learning for the 16 hours of curriculum. Contact us to find out more.
"The training taught me that my style was not 'wrong', 'bad', or 'deficient', and for the first time, in a 25 year career, taught me what to do instead"
Unnamed participant, 2012.
"It was really worth spending the two days out. I look forward to practicing and I hope it will stay with me for a long time. I feel more empowered"
Judy Wesley, 2011.